Data Management
SECURITY + ROBUST DATA MINING = PEACE OF MIND & EFFICIENCY
Vanilla Soft not only brings you peace of mind in knowing that you have a secure system, but the robust centralized platform allows you to work more efficiently and with better data through its intuitive data mining tools.
MORE SECURE DATA
Backed up every 30 minutes, our hosted platform ensures that your data will be accessible and up-to-date whenever you need access to it.
BETTER-MANAGED DATA
VanillaSoft offers a truly scalable platform. The Contact Management feature allows you to tailor your queries, whether simple or complex. This system allows you to measure your results down to the most finite level, such as which customers answered ‘yes’ or ‘no’ to a series of questions, in order to target follow up. You can even tailor a campaign to call contacts by Zip Code, industry or likelihood to act. These advanced data querying tools allow you to maximize your revenue and manage your results with precision.
With our Real-time Management Dashboard and robust Web Reporting features, you can evaluate calls by lead source and by agent in a real-time environment, regardless of caller location, and you can sort this data by data field in virtually any format.