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Email Marketing is a great way to stay in front of your customers and prospects in between phone calls by integrating emails with your personal calls to educate, qualify leads and build brand. VanillaSoft makes it easy for you to build effective email strategies that increase contacts and response. Easily create templates, send automated drip emails, and manage mass email campaigns. On top of sending emails, VanillaSoft's e-Gen can alert you when an email is opened and route that customer to your rep's desktop for follow-up.

 

Email Templates

VanillaSoft has powerful emailing options meeting all of your selling needs.

  • Send individual emails using pre-defined templates created by management
  • Send out an automated email to a contact based on the result of the call
  • Pre-defined attachments
  • Pre-defined CC: and BCC:
  • Pre-define sender or "From" email addresses by user and project
  • Set up auto-response emails for incoming Web leads or Trigger Leads
  • See when an e-mail has been opened and take action immediately
  • All e-mails sent to a contact are noted in call history and ready for review

 

 

Note: VanillaSoft should not be used for email spam. Please see our anti-spam policy for more information.

Email Drip

Stay in front of your prospects between calls with VanillaSoft's Email Drip.

Integrate Email Drip marketing with your personal phone calls to:

  • Educate Prospects on your Products and Services
  • Qualify Leads
  • Build Brand
  • Target your Follow-up on a Timely Basis

Email Drip allows you to create email campaigns that automatically sends emails to contacts based on triggers such as the last call date, the last result code, callback/appointment date or dates in a custom field. An Email Drip Campaign can contain multiple rules for triggering emails over time.

 

 

Note: VanillaSoft should not be used for email spam. Please see our anti-spam policy for more information.

Mass Emails

Send out mass emails through Vertical Response directly from your VanillaSoft campaign and view campaign statistics within VanillaSoft.

  • Query your contacts based on your criteria
  • Contacts are blast tagged making marketing history viewable
  • See if email was opened, bounced or unsubscribed
  • Contacts with opened emails may be automatically placed back in call queue for Next-Best-Lead routing

 

 

Note: VanillaSoft should not be used for email spam. Please see our anti-spam policy for more information.

e-Gen

Timing is everything when selling. Many platforms can send your email, but with VanillaSoft's "e-gen" you can do so much more. Benefit from the synergy that exists between an opened email and the best time to follow-up with a call. Boost results by integrating your emailing and calling efforts seamlessly with this powerful new feature.

  • Have contacts routed as a priority for calling based on the contact opening an email that was sent by one of your agents or automatically through the system
  • Choose which specific email templates trigger priority routing of contacts
  • Carry out a mass email blast with VerticalResponse and automatically route all contacts that opened the email to your salespeople
  • Bring old leads back into the queue if they respond to your email efforts
  • Highlight important lead calls by choosing different colors for each lead source

Get the perfect timing with VanillaSoft's "e-gen" email platform.

Note: VanillaSoft should not be used for email spam. Please see our anti-spam policy for more information.