REAL-TIME STATISTICS IN A DASH

VanillaSoft has made it quick and easy to measure your sales campaigns with our Real-time Management Dash Board option. The information appears right on your screen, eliminating the arduous task of extensive data queries.

Not limited to a reporting feature, each call appears on the Dash Board in real-time, giving you current information and immediate access, per call, to each salesperson’s campaign. With this feature you can evaluate dial attempts, number of contacts called, contact categories, positive and negative calls, e-mails sent, unreachable customers and more. You can very easily examine details such as last contacts and contact results, comments, call time and The system can even calculate contact percentages for you, giving you valuable data to use in the coaching process.

Another benefit of the VanillaSoft scalability, these real-time statistics make it convenient for you and your sales team, and they are accessible from any Internet-connected computer, regardless of agent location.