Outbound Call Center Software



VanillaSoft is simply the most productive outbound call center software with built-in automatic dialer for inside sales teams and sales by phone. Our application handles millions of leads for our small and Fortune-100 customers.

Take a look at our Online Demo or use our 30-Day Trial of VanillaSoft risk free, at no cost or obligation, you can also give us a call at 1-866-763-8826.

Major features

  • No software installation, fully web-based. We can get you up and running in one business day
  • Auto dials on ANY telephone system; analog, digital or Voice-over-IP (VoIP), including auto-dialing over home-based analog telephone, all major office telephone systems, Voice-over-IP systems, i.e. Vonage, Skype, and Asterisk, the open source PBX.
    This feature alone adds at least 50% in productivity, without the need for predictive dialing or pre-recorded messages!
  • MP3 Voice Recording of every sales call, wherever the caller is located. The admin can listen to recordings sorted by user, call disposition, from any location
  • Lead Tracking from 'birth to death' of the lead, by lead status and call dispositioning
  • Real-time Business Intelligence on calling activity and lead conversion process, i.e. leads contacted, conversion rate per user, per lead source, per campaign, etc.
  • Customizable Call Scripting that assist users in complex sales conversations and market research, that result in the best presentation every time
  • Customizable Lead Routing as defined by the admin. You decide what the "next best lead" for follow-up is, this includes setting call priority by lead segment (i.e. income, region, etc.), warm lead quota per user, state licenses, maximum number of dialing attempts, and many more routing features
  • Any team-based sales process is supported, i.e. lead generators that hand over appointments to closers, teams that are grouped according to sales areas, etc.
  • Leads are never lost, because they are kept in a general lead pool, until a lead has been "resolved" (positive or negative conversion)
  • Instant Web Lead Distribution from your own site or a lead provider to the first available user in seconds instead of withering away in a mail box (Leads can also be mass imported by .CSV file)
  • Automatic Compliance with Calling Periods across time zones as defined by you, by the local time and state of the prospect
  • 100% Do-Not-Call list Protection, every DNC number is screened and blocked in real-time, no list scrubbing necessary
  • Other features: customizable reporting, API integration with 3rd-party software, pre-populated e-mails merged with prospect data, lead status e-mail notification, and much more

For more details, please visit our Online Demo, or give us a call at 1-866-763-8826.

We're so confident that you will like our software, that we're offering a 30-day Risk Free Trial of our software, at no cost or obligation to you.




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Our Customers

Diamond Resorts
"...VanillaSoft beats any dialer I've ever used. It's the future of the industry..." - Scott Outhouse, Diamond Resorts International

 

Pacific Monarch Resorts

 

"...VanillaSoft is essential for the effective management of multiple call centers and thousands of leads and owners. Our reps have never been more productive..." - Les Abeyta, Pacific Monarch Resorts

 

Capital One Merchant Services

 

Swisher Hygiene Logo
First Charter Bank
"Our goal was to find an affordable way to automate our calling efforts but yet still provide an easy-to-use product with flexibility and robust reporting. VanillaSoft has delivered that plus more. Our ability to manage our sales teams activities and to provide timely reports have helped us become more efficient with our resources."
Eric Clark
VP, Call Center Manager
First Charter Bank

Our Guarantee

We guarantee that your leads will not sit in somebody's inbox until they start smelling stale. We guarantee that your priority leads can be routed within seconds of the next person becoming available. We guarantee that your people will be up and running within hours.

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