Feature Focus: Appointment Setting

VanillaSoft recently launched a new Feature Focus Video highlighting the Appointment Setting Software features available with VanillaSoft.  Check out our new video, and in less than five minutes you will learn how to:

  • Create a new result action to schedule appointments for both VanillaSoft users and external agents
  • Set appointment parameters for when appointments can be scheduled and who can make appointments for each region
  • Enable email confirmations for appointments


Scott Amerson

As Vice President of Sales, Scott is responsible for leading our global sales team. He is a results-driven professional who brings more than 25 years of sales and executive-management experience to VanillaSoft. He is a proven veteran at building scalable infrastructure for inside sales and call center teams by defining key performance indicators, sales process, and training programs. In his previous role as Director of Sales at BenefitMall, Scott built and launched their inside sales team. In this position, he created and delivered policies and procedures, strategic planning, and technology integration leading to a 42% decrease in their sales cycle, and 30% increase in revenue per sale. Scott has also held prestigious positions at multi-million-dollar companies, including Capital One, where he overhauled the entire sales and training processes to drive goal-surpassing revenue from $300 million to $900 million. Scott holds a Bachelor’s of Science Degree in Marketing from Nicholls State University.

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