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Customer Success Representative

VanillaSoft is seeking a dynamic professional Customer Success Representative (CSR) with exceptional communication and relationship building skills to act as the primary liaison for our expanding customer base. The CSR will be required to build strong customer relationships, to drive customer adoption and satisfaction, to ensure customer retention, drive expansion and minimize cancellations. You will work closely with our customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. This key contributor will own and build long-term strategic relationships with our customers to ensure that they realize the full value from their investment with VanillaSoft.  This position is located in our Gatineau, QC office, and reporting to the Customer Success Manager. Read more.


Financial Controller - Gatineau/Ottawa, Canada

We are looking for a financial controller to manage all finance and accounting operations. The successful candidate will work with the executive team to optimize financial performance in a fast-growing Software-as-a-Service company. This position reports directly to the CEO. Read more.

Contrôleur(re) financier - Gatineau/Ottawa, Canada

Nous sommes à la recherche d’un contrôleur financer dynamique pouvant prendre la gestion des opérations comptables. Le ou la candidat(e) travaillera avec l’équipe de direction afin de soutenir notre croissance rapide dans le secteur du logiciel. Lire la suite.


Senior Web Application Developer - Gatineau/Ottawa, Canada

VanillaSoft is looking for entrepreneurial spirited individuals that enjoy making a difference as a key player within a small team. We are seeking a .NET Developer capable of designing/building/maintaining our .NET web application. This high energy individual must be able to multi-task and prioritize tasks in a fast paced environment. Read more.

Programmeur Sénior d’applications Web - Gatineau/Ottawa, Canada

Vanillasoft est à la recherche d’individus dynamiques et entreprenants qui veulent faire une différence en tant que joueur clé au sein d’une petite équipeNous sommes à la recherche d’un développeur .NET capable de concevoir/construire/entretenir notre application web .NET. Cet individu énergétique doit être en mesure d’accomplir plus d’une tâche à la fois ainsi que de prioriser les tâches dans un environnement en constante évolution. Lire la suite.


Software Support Representative – Gatineau/Ottawa, Canada

We are looking for a full-time, outgoing, affable candidate to support the domestic and international users of our SaaS products in Gatineau, Quebec. Using remote access tools you will be responsible for on-boarding new customers and helping existing customers with their VoIP setup, questions on the functionality of the software, and the software features. VanillaSoft is an award-winning lead management software and CRM solution for phone-centric sales groups. Join a fast-growing company with clients in over 30 countries. Read more.