Call Center Week 2016 – Las Vegas

The 17th Annual Call Center Week Conference and Expo event is the industry’s global leader in customer care and offers participants education and information to help make crucial decisions on call center strategies. The June 27th – July 1st event in Las Vegas will take place at The Mirage.

The Call Center Week will add valuable insight into the call center industry and aid in making crucial decisions about customer service strategies. The event is designed to provide the value of five conferences in one event – discussing transformational leadership, the new customer experience, workforce optimization and culture, seamless customer connections, and data and analytics. Attendees will learn how to gain a competitive advantage to improve their call center activities.