Join the VanillaSoft Team

Check out our job openings below and see if there’s a place for you at VanillaSoft.

Solution Engineer

Gatineau/Ottawa, Canada Preferred; Remote for the right candidate

Are you a sales engineer? Do you consider yourself technical? Do you get joy out of turning off-the-shelf enterprise software into incredible, life-changing, business-defining, revenue-generating, destiny-altering solutions that affect people and companies in unimaginable ways?

Does the chase of the sale engage you as much as integrating disparate technologies?

Do you view problems simply as solutions waiting to be revealed?

Do you love helping people? Would you consider yourself consultative? Would Sherlock Holmes applaud your ability to investigate, evaluate and demonstrate answers to unsolvable problems?

At VanillaSoft, we value candidates from all walks of life and are focused on building a diverse team. If you are interested in being part of our inclusive, mission-driven, high-growth scale-up, where you can have fun and make a difference then perhaps you should apply!

If you don’t exactly meet all of the below requirements, don’t let that keep you from applying! We are open-minded and looking for people who are eager to learn and grow with us.

What is a Solution Engineer?
Also known as a ” Pre -Sales Engineer” or “Sales Consultant,” the Solution Engineer is responsible for presenting product offerings, capabilities and architecture in the best light to prospects, to evoke confidence in VanillaSoft’s technology infrastructure, to prove we can integrate our solutions with their solutions, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.

Can you:

  • Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves the customer’s challenges?
  • Convey deep knowledge of the customer’s technology as it pertains to VanillaSoft’s solutions?
  • Create and script amazing product demos, including reusable demo databases, and then teach others how to give them when you’re not around?
  • Research, document and train sales reps how our solution differ from the competition and why prospects should choose ours over theirs?
  • Develop proof-of-concept (POC) configurations for prospects based on their unique technology stack, systems, and process?
  • Participate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position?
  • Help Sales attain quarterly and annual objectives assigned by management?
  • Answer RFP’s effectively?

Minimum Qualifications:

  • Knowledge of related applications, database, and web technology
  • Solid oral, written, presentation, and interpersonal communication skills
  • Ability to work as part of a team to solve technical problems in varied political environments

Preferred Qualifications:

  • S. Computer Science, Software Engineering, MIS or equivalent work experience
  • Experience or deep familiarity with sales and marketing technology components such as marketing automation, CRM, conversational analytics, live chat, email, LinkedIn, and Zapier
  • Previous experience as a solution/sales engineer for a CRM company or similar technology
  • Basic programming experience in HTML and other web-based technologies
Apply Now

Sales Development Representative

Plano, TX

Are you our future VanillaSoft superstar?

Turn our Sales Development Role (SDR) into the beginning of a successful sales career.

VanillaSoft empowers sales teams to respond to leads faster, interact more consistently, and generate more qualified sales opportunities. Thousands of users employ VanillaSoft’s sales cadence automation to drive speed-to-lead, persistency, productivity and revenue-per-rep.

Target clients will consist of SMB to Mid-Market size companies across the United States and Canada with no assigned territories or restrictions.

This is a great opportunity to be one of the early members of our SDR team promoting the industry’s most successful sales engagement platform.

Our ideal candidate is passionate about a long-term technology sales career.

As an SDR of our new team, you will have access to the best tools and technology offered in the market today.

In this role, you will reach out to target prospects in SMB to Mid-Market size companies with the goal to conduct exploratory conversations with potential customers and position VanillaSoft.   

You will:

  • Conduct outbound prospecting cadences utilizing the phone, email and social prospecting techniques
  • Qualify leads for the Inside Sales teams
  • Use your business acumen to communicate the value of VanillaSoft
  • Demonstrate how business issues are solved
  • Converse with prospects to uncover their needs/challenges and ensure VanillaSoft’s solutions aligns to them
  • Set appointments to conduct discovery calls and set expectations with qualified prospects for the sales team
  • Build relationships with marketing and sales leadership to explore the best ways to communicate our brand value
  • Tracking leads and opportunity progression through VanillaSoft

You are:

  • Early in your career; ready to make a name for yourself in one of the fastest growing software segments
  • A life-long learner; you come into every new opportunity ready to learn and make yourself better
  • Someone who understands the value technology provides to businesses
  • Comfortable and excited to speak to prospective clients
  • You are a team player: At VanillaSoft we win as a team thus the desire to collaborate with team members is crucial
  • A graduate from a four-year college or equivalent education/experience

What your future looks like:

  • We offer career progression opportunity within the sales, marketing and leadership teams.
  • Fun working in a team environment with monthly lunches and team outings

What’s in it for you:

  • Competitive compensation structure with performance bonuses
  • Health insurance benefits
  • Matching retirement contribution

Attitude and Aptitude take precedence over a perfect technical match.

Application Questions

  • How many years of Outbound Prospecting experience do you have?
  • What is the highest level of education you have completed?
  • Are you able to work in Plano, TX?
  • Do you speak Spanish?
  • Are you authorized to work in the following country: United States?
  • Are you willing to undergo a background check, in accordance with local law/regulations?
  • What percentage of the time are you willing to travel for work?

To apply, please upload your résumé via the form at the bottom of this page. Click the Apply Now button to get started.

Apply Now

Account Executive

Plano, TX

VanillaSoft empowers sales teams to respond to leads faster, interact more consistently, and generate more qualified sales opportunities. Thousands of sales agents employ VanillaSoft’s sales cadence lead management automation to drive speed-to-lead, persistency, productivity and revenue-per-sales agents. Target clients will consist of SMB to MM companies located across the United States and Canada.

Primary Responsibilities:

  • Sell with integrity to meet and exceed monthly quota
  • Turn discovery calls set up by Sales Development Rep into revenue
  • Execute detailed product presentations and web demonstrations
  • Work collaboratively with marketing and product development departments to develop and execute sales strategy as we introduce product enhancements
  • Document and track all potential and existing client interactions using VanillaSoft software
  • Work alongside marketing, sales, and leadership to influence and execute targeted outbound campaigns
  • Partner with our Customer Success Team to ensure a smooth customer onboarding experience
  • Develop new and existing customer retention strategies
  • Be a hunter by actively prospecting new business opportunities


  • Consistent overachievement of quota and revenue goals w/ a strong W2 track record.
  • Consultative sales approach focused on providing the client with the best option.
  • 3-5 years’ experience selling software as a service
  • Strong discovery skills.
  • Can articulate ROI solution selling
  • Exceptional prospecting skills using a combination of phone, email, chat, & social.
  • Comfortable conducting web video presentations.
  • Excellent verbal and written communication skills.
  • Strong listening and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Solid understanding of technical applications such as MS Office Suite,, and other CRM solutions.

What’s in it for you:

  • No territory restriction provides the autonomy to manage your business
  • Marketing qualified list of potential new customers provided to enhance your success
  • Automation, funnel management, prospecting tools, and marketing content that allow you to consistently grow and develop new skills
  • Be part of an organization that cares for your success and has plans to provide you with career opportunities
  • Health insurance benefits, paid time off, and retirement
  • Aggressive base plus uncapped commission, allowing you to control your future

To apply, please upload your résumé via the form at the bottom of this page. Click the Apply Now button to get started.

Apply Now

Web Application Developer

Gatineau/Ottawa, Canada

VanillaSoft is looking for entrepreneurial spirited individuals that enjoy making a difference as a key player within a small team.

We are seeking a .NET Developer capable of designing/building/maintaining our .NET web application. This high energy individual must be able to multi-task and prioritize tasks in a fast paced environment. The Web Application Developer is responsible for:

  • Participating in the VanillaSoft web application Development process (design, development, testing, documentation, and maintenance).
  • Developing quality code meeting quality standards.
  • Preparing time estimates for design, development and unit testing as required.
  • Preparing functional specifications in response to analyzed business requirements as required.
  • Providing bug fixes for new and existing software.
  • Perform research to investigate technologies as required for projects.

The candidate should have/be:

  • English proficiency both written and verbal.
  • Ability to work independently and as part of a team.
  • Good problem solving skills but also not afraid to ask questions.
  • 2+ years experience in ASP.NET (.NET Framework 4.5).
  • Proficient with C#, JavaScript, jQuery/AJAX/JSON, HTML.
  • Good understanding of relational database design and development, specifically MS SQL server.
  • Strong understanding of Client/Server application architectures.

Nice-to-have skills:

  • Experience with Microsoft Entity-Framework, .Net Web Services / Web API
  • Experience with VB.NET, HTML 5, CSS 3, Classic ASP.
  • Mobile App development experience.

To apply, please upload your résumé via the form at the bottom of this page. Click the Apply Now button to get started.

Apply Now

Programmeur d’applications Web

Gatineau/Ottawa, Canada

Vanillasoft est à la recherche d’individus dynamiques et entreprenants qui veulent faire une différence en tant que joueur clé au sein d’une petite équipe.

Nous sommes à la recherche d’un développeur .NET capable de concevoir/construire/entretenir notre application web .NET. Cet individu énergétique doit être en mesure d’accomplir plus d’une tâche à la fois ainsi que de prioriser les tâches dans un environnement en constante évolution. Le développeur d’applications Web devra:

  • Participer au processus de développement de l’application web VanillaSoft (design, développement, tests, documentation, and maintenance).
  • Développer du code rencontrant un certain standard de qualité.
  • Préparer des estimés de temps pour le design, le développement, et les tests selon les besoins.
  • Préparer des spécifications fonctionnelles pour répondre aux besoins d’affaires analysées.
  • Fournir des corrections de bogues pour les logiciels existants ainsi que pour les nouveaux.
  • Effectuer des recherches et étudier les technologies selon les besoins des projets.


  • Maîtrise de l’anglais écrit et oral.
  • Capacité à travailler de façon autonome ainsi que dans le cadre d’une équipe.
  • Aptitude à résoudre les problèmes, mais aussi qui n’a pas peur de poser des questions.
  • 2+ années d’expérience en ASP.NET (.NET Framework 4.5).
  • Maîtrise de C#, JavaScript, jQuery/AJAX/JSON, HTML.
  • Bonne compréhension de la conception et du développement de base de données relationnelle, spécifiquement MS SQL server.
  • Bonne compréhension des applications de type Client/Serveur.

Les compétences suivantes sont un atout:

  • Expérience avec MicroSoft Entity Framework, Services Web .Net / Web API.
  • Expérience avec VB.NET, HTML 5, CSS 3, Classic ASP.
Apply Now

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