PLANO, TX (AUGUST 18, 2016) — VanillaSoft, an award-winning provider of queue-based lead management and appointment setting software for call centers and inside sales teams,announced today that TMC, a global, integrated media company, has awarded VanillaSoft a 2016 Communications Solutions Product of the Year Award.
VanillaSoft President & CEO David Hood said, “We are honored to receive this recognition. The VanillaSoft solution continues to improve communications and sales processes for clients across the globe. Everyone at VanillaSoft has worked tirelessly to provide a complete communications solution for outbound call centers and inside sales teams. VanillaSoft provides organizations with a sophisticated solution that can manage complex sales processes without burdening representatives with a lot of manual intervention and decision making. They can focus on what they do best – managing customer calls.”
“Congratulations to VanillaSoft for being honored with a Communications Solutions Product of the Year Award,” said Rich Tehrani, CEO, TMC. “VanillaSoft is truly an innovative product and is amongst the best solutions brought to market in the past twelve months that facilitates business-transforming voice, data and video communications. I look forward to continued excellence from VanillaSoft in 2017 and beyond.”
VanillaSoft is the award-winning Lead Management Software and CRM solution for inside sales teams. VanillaSoft enables thousands of individuals and sales teams to do more than store their data and report on it like traditional CRM. VanillaSoft customers drive productivity by deploying an award winning Best-in-Class feature set which includes priority-queue-based-lead routing, progressive dialing, on-board intelligent scripting, e-mail marketing, real-time lead distribution, live dashboard and digital call recording.
With VanillaSoft, typical users realize a productivity increase of 35% to 100% over traditional CRM, creating an easy to justify ROI. VanillaSoft dials over existing phone systems or VOIP, meaning no new or high fees for telecom. VanillaSoft is based in Plano, Texas, where it has served a global client base since 2005.
TMC is a global, integrated media company that supports clients’ goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, IoT Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as one million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world’s leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; DevCon5 – HTML5 & Mobile App Developer Conference; IoT Evolution Conference & Expo; IoT Evolution Developers Conference; MSP Expo; Real Time Web Communications and more.
For more information about TMC, visit http://www.tmcnet.com.
Marketing & Communications
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