VanillaSoft Honored for Exceptional Innovation

 

Plano, TX (January 20, 2015) – TMC, a global integrated media company, names VanillaSoft as a 2015 CUSTOMER Product of the Year Award winner.

David Hood, VanillaSoft CEO, commented on the honor stating, “We are pleased to receive the 2015 CUSTOMER Product of the Year Award. The year 2015 promises to be an exciting year for VanillaSoft as we continue to innovate and roll out new functionality to our customers.”

“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor VanillaSoft with a 2015 Product of the Year Award,” said Rich Tehrani, CEO, TMC. “The VanillaSoft solution has proven deserving of this elite status and I look forward to continued innovation from VanillaSoft in 2015 and beyond.”

The 17th Annual Product of the Year Award winners will be published in the January/February 2015 issue of CUSTOMER magazine.

About VanillaSoft

VanillaSoft is the award winning lead management software and sales CRM software solution for inside sales and other sales-by-phone activities. VanillaSoft enables thousands of individuals and sales teams to do more than store their data and report on it like traditional CRM. VanillaSoft customers drive productivity by deploying an award-winning, best-in-class feature set which includes powerful queue-based routing, progressive dialing, on-board intelligent messaging, integrated email, real-time lead distribution, live dashboard, and digital call recording. For more information, please visit https://www.vanillasoft.com.

With VanillaSoft, typical users realize a productivity increase of 30 to 100% over traditional CRM, creating an easy to justify ROI. VanillaSoft dials over existing phone systems or VoIP meaning no new or high fees for telecom. VanillaSoft is based in Plano, Texas where it has served a global client base since 2005.

About TMC’s CUSTOMER Magazine:

TMC’s CUSTOMER magazine premiered in September 2012 and is the industry’s new, definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Please visit http://customer.tmcnet.com for more information.

About TMC:

TMC is a global, integrated media company that supports clients’ goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, M2M Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world’s leading business technology event, as well as industry events: Asterisk World; AstriCon; ChannelVision (CVx) Expo; Cloud4SMB Expo; Customer Experience (CX) Hot Trends Symposium; DevCon5 – HTML5 & Mobile App Developer Conference; LatinComm Conference and Expo; M2M Evolution Conference & Expo; Mobile Payment Conference; Software Telco Congress; Super Wi-Fi Summit – The Global Spectrum Sharing and TV White Space Event; SIP Trunking, Unified Communications & WebRTC Seminars; Wearable Tech Conference & Expo III; Fitness and Sports Wearable Technology (FAST) Expo II, WebRTC Conference & Expo IV; and more.

For more information about TMC, visit www.tmcnet.com.