Dallas, TX – (July 28th, 2011) – VanillaSoft announced the release of new features within their Appointment Setting Software platform. The new features further enhance VanillaSoft’s offering to companies engaged in setting appointments for their own in-house sales team or for professional service bureaus setting appointments for their clients.
Ken Murray, President of VanillaSoft, stated, “As a software company with laser focus on making sales people more productive, we are always researching and studying how sales teams work together. These enhancements will greatly improve the appointment setting process making it faster and more productive.”
The new release is a vast improvement over basic telesales software and lead management software, VanillaSoft’s appointment setting software is focused on driving better qualified appointments and, most importantly, more appointments.
Sophisticated Calendaring – Murray stated; that appointment setting requires precise calendaring. Appointment setting software should do a few things really well: allow the appointment setters and the appointment receivers to clearly communicate availability, quotas and placement of appointments onto the calendar, allow calendar blocking and of course e-mail notification when an appointment has been added to a calendar. The goal is to free the appointment setter from all distractions except making the next call to set the next appointment. Let the software do the work.
Prospect Research Features – Cold calling to get an appointment has become more challenging. Today, appointment setting software can enhance and improve the cold calling efforts. Smart sales teams are deploying, when appropriate, tools that allow the appointment setter to gain some insight into the prospect being targeted for the appointment. It may be as simple as a link to visit the prospect’s blog or company website, or a search of their LinkedIn profile through an onboard widget. A little research can go a long way in many cases, and appointment setting software that can do the work for the appointment setter goes a long way to increase productivity and reduce frustration. It can often take a very cold call and warm it up a bit.
Closed Loop Reprinting – Reporting should include not only what is getting booked, but also what the results of the appointment are once the salesperson has run them. VanillaSoft’s platform has the functionally to follow the appointment from cradle to grave. Once an appointment has been completed, reporting allows the person who ran the appointment to close out the appointment with unique result codes that speaks to quality of the appointment and results.
VanillaSoft is the award winning lead management andtelemarketing software created by Inside Sales experts for Insides Sales teams. VanillaSoft enables customers to do more than store their data and report on it like traditional CRM. VanillaSoft customers drive productivity by deploying an award winning Best-In-Class feature set which includes next-best-call logic, auto-dialing, on-board intelligent messaging, integrated e-mail, real-time lead distribution, live dashboard and call recording for training. Typical users realize a production increase of 30 to 50% over traditional CRM, creating an easy to justify ROI. VanillaSoft dials over existing phone systems or VOIP meaning no new or high fees for telecom. VanillaSoft is based in Plano, Texas where it has served a global client base since 2005.