The Perfect Storm for Call Centers
VanillaSoft is the perfect storm for outbound call centers, with an array of nonstop functions that only rest when you do. It was built to turn up the heat on telemarketing operations for optimal productivity and efficiency. Train new sales reps in 15 minutes and even record and monitor their calls. Then VanillaSoft keeps your sales reps busy and leads in motion with our progressive auto dialing and email marketing. Easily track all telemarketing-related communications and documentation. VanillaSoft identifies the exact location and tracks the status of every lead, every time.
When it comes to reports, the forecast is sunny. VanillaSoft's Web Reports Wizard builds reports based on call information, lead source, script responses, etc., and groups and customizes them based on your needs. It’s clear, VanillaSoft has all the right tools to streamline your telemarketing call center so you can concentrate on what’s important, keeping your customers happy.