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Plano, Texas (December, 16 2016) - VanillaSoft, an award-winning provider of queue-based lead management and appointment setting software for inside sales teams, announced that both Guy De La Cruz, Vice President of Sales, and Genie Parker, COO, have been elected by their peers to the list of “40 Most Inspiring Leaders in Sales Lead Management for 2016,” in the Sales Lead Management Association’s annual election.

VanillaSoft honored for improving customer service technology

Plano, TX — VanillaSoft announced today that TMC, a global, integrated media company, has named VanillaSoft as a 2016 Customer Experience Innovation Award winner, presented by TMC’s CUSTOMER magazine.

The 2016 Customer Experience Innovation Award recognizes best-in-class companies setting the standard in delivering exceptional customer experiences through all channels, including social.

AA-ISP Denver

Plano, TX (September 9, 2016) – VanillaSoft, an award-winning provider of queue-based lead management and appointment setting software for Inside Sales Teams, sponsored the Boston AA-ISP Inside Sales 2016 Conference at the silver level. AA-ISP Inside Sales Conferences showcase how to improve productivity, performance and career opportunities for inside sales representatives and managers. The September 8th event held in Boston also featured a Technology & Service Expo in which VanillaSoft participated.

Plano, TX (June 30, 2016) – VanillaSoft, an award-winning provider of queue-based lead management and appointment setting software for call centers and inside sales teams, recently won a Mercador Award from Export Outaouais presented by Brookfield Energy. Eleven regional companies were in the running, and VanillaSoft’s Gatineau, Quebec location was selected as one of the five winners. VanillaSoft was honored in the category of Market Development.

Plano, TX (June 4, 2016) – VanillaSoft, an award-winning provider of queue-based lead management and appointment setting software for call centers, will participate as a sponsor of and exhibitor at the 2016 Call Center Week Conference and Expo in Las Vegas on June 27- July 1, 2016. The 17th Annual Call Center Week Conference and Expo event is the industry’s global leader in customer care and offers participants education and information to help make crucial decisions on call center strategies. The June 27th – July 1st event in Las Vegas will take place at The Mirage.

 

AA-ISP Denver

Plano, TX (June 2, 2016) – VanillaSoft, an award-winning provider of queue-based lead management and appointment setting software for Inside Sales Teams, is a silver level sponsor of the AA-ISP Inside Sales 2016 Conference in Denver on June 15, 2016. The AA-ISP Inside Sales Conference series provides one-day educational events for inside sales representatives and managers who want to improve their productivity, performance, and career opportunities. The June 15th event in Denver will be held at the Crowne Plaza Denver International Convention Center. VanillaSoft will also participate in the event’s Technology & Service Expo.

CIO Review | 20 Most Promising Sales Management Software Solution Providers - 2016

Plano, TX (May 11, 2016) – CIO Review magazine named VanillaSoft, a leading queue-based inside sales solution, to its list of 20 Most Promising Sales Management Solution Providers—2016. The article can be found online as part of the May 11, 2016, issue of CIO Review. In addition to being named to the 20 Most Promising list, VanillaSoft’s CEO, David Hood, and VP of Research and Development, Simon Grégoire, are featured on the cover.