VoIP Phone System for Inside Sales Teams

With VanillaSoft’s VoIP, you get more than just an enterprise-class phone system, you get a fully integrated platform that offers your inside sales team enhanced functionality and features within VanillaSoft that aren’t available with any other business phone system.

Reliability & Performance

A secure and scalable solution that gives your business a professional image without costly hardware and maintenance.

All-in-one Solution

Get everything you need to run your inside sales operation in one place for a complete turnkey solution.

Enhanced Functionality

Enable features like Voicemail Drop and SMS Texting when you add VanillaSoft’s VoIP to your software subscription.


VanillaSoft’s VoIP solutions offer these features:

Voicemail Drop

Save time by leaving prerecorded voicemail messages with one simple click.

Voicemail Drop Cover

Inbound Call Screen Pop

An inbound call screen pop shows who is calling, and does a real-time lookup and matches the existing contact record in VanillaSoft. One click and you’re taken directly to that contact.

Inbound Call Screen Pop Cover

SMS (Text) Messaging

Communicate with prospects via text messages directly from the contact screen in VanillaSoft.

 

SMS (Text) Messaging Cover

HUD/Live Call Monitoring

Agents can see who is available, transfer calls, or instant message with other agents. Management can listen in on live calls, and also use whisper and barge modes.

HUD/Live Call Monitoring Cover

ACD Queues

Set up automatic call distribution utilizing ring groups, skills-based routing, and more.

ACD Queues Cover

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