Inside Sales

Automate Sales by Cutting Low-level Tasks out of Your Day

According to The Bridge Groups, sales productivity is the #1 challenge for nearly 65 percent of business-to-business organizations. The one universal truth is that no matter how great your service is, the business needs an efficient sales process. The trick is to find an ideal inside sales software that emphasizes efficiency, usefulness and productivity. VanillaSoft …

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How to Juggle Your Leads without Dropping the Ball

It’s no surprise the use and need for inside sales has skyrocketed thanks to technology and the innovative ways salespeople are maximizing their potential. But how do you keep your leads in order? How do you close the sale on new prospects? What is the secret to juggling your leads without dropping the ball? Entrepreneur …

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Our Most Popular Inside Sales Blog Posts for the First Half of 2016

We’re quickly approaching the halfway point for 2016, so I decided to take a look back at our top ten inside sales blog posts (by number of visits) for the first half of this year. Here are the items our readers have found most interesting so far this year. 10. Cold Calling: Motivate Your Sales Team …

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Updates from the AA-ISP 2016 Leadership Summit

I recently attended the 2016 AA-ISP Leadership Summit in Chicago with some other members of the VanillaSoft team. If you aren’t familiar with the AA-ISP, it’s an organization dedicated to inside sales professionals, and the annual Leadership Summit is the only conference dedicated exclusively to Inside Sales Leadership. The Leadership Summit is an excellent opportunity …

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Become a Future-Proof Sales Representative

An article in the New York Times states, “there are, nevertheless, many instances where proper advertising is producing better results than the old method of personal solicitation – larger volume at lesser cost.” Is that an argument that sounds familiar? Throughout recent years, people have been sounding the alarm proclaiming that the position of sales …

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5 Tips to Improve Customer Experience Using Sales Automation

Recent studies suggest that consumers are increasingly relying more on word-of-mouth and recommendations from friends and family when making buying decisions. These studies also reveal that 61% of customers who have a positive experience will tell their friends and family. So the question is, how can you create a better customer experience? Let’s assume you’ve …

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How to Coach Your Agents Using Call Metrics

By Aleksandr Peterson A call center is only as good as its agents. Whether inbound or outbound, sales or service, it’s important that agents continuously hone their skills, improve efficiency, and stay informed about new products and best practices. But they also need guidance, accountability, and encouragement. That’s why call centers hire coaches — to …

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