Telemarketing

Social Media and Social Calling Merge with Powerful Lead Management and Telemarketing Software

The super cool news is that these new social selling and corporate view features are getting paired with the best-in-class lead routing features that are the drivers of productivity for inside sales.  This makes for an unbeatable combination.   This post may be bit self-serving, so I apologize in advance.  However, to make my desired point …

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Lead Management Software – Are you Ready to Pull the Trigger in 2011?

It’s OK to admit it.  You have been holding off on empowering your Inside Sales effort with the latest and greatest software offerings.  Sure, they all look sexy and do some really cool things, but at the end of the day do they really get you the lift you need to justify the cost?  Do …

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CRM vs. SFA, Lead Management and Telemarketing Software: 5 Things to Consider Before Pulling the Trigger for Your Inside Sales Team

  Often times, many things get lumped into the bucket of CRM.  For the purpose of this post, let’s define CRM in its most traditional sense: customer relationship management that gives managers great reporting on all of the customer touch points, links all of the departments together and gives amazing high level reporting.   Without question, CRM has …

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Telemarketing and Telemarketing Software – They Just Sound Bad. But… Are They?

I have to admit, I don’t like the terms, and they conjure up images of days long past with smoke filled rooms and guys wearing bad plaid jackets saying, “How does that sound so far?” and “Can I put you down for two?”  In part, that image is well earned and deserved. I can remember …

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