As the 2013-2014 school year draws near, we have been getting a lot of questions and inquiries about phonathon and telefundraising software. VanillaSoft is the perfect solution for your fundraising efforts. We encourage you to take a test with our VanillaSoft free trial to see exactly why we are head of the class!
Here are some class notes in case you want to study up first!
- Auto Dialing Software. Progressive dialing can increase your contact rates by as much as 20 to 40% versus manual dialing.
- Next-best call logic. When progressive dialing is coupled with “next-best call logic,” you can increase your call results by even more than the stats above. Next-best call logic ensures you are reaching out to the highest value donors first.
- Logical branch scripting. Scripting is vital to ensure that the mission, vision and “ask” are clearly available to your tele-fundraising callers. Phonathon volunteers or students will have a higher likelihood of success when scripting is provided. When your callers experience success, they will gain confidence and be better at making the next ask – and more likely to join you again for future campaigns!
- Email Marketing Software. Integrated e-mail ensures that your fundraising team is aligned – everyone is using the same messaging, the same template design, and every donor communication is recorded and reflected within the call history.
- Intelligent call recording. Intelligent call recording links a recording of every call to the contact record. This gives you, the fundraising coordinator, the ability to perform quality control checks and monitor for training opportunities with your tele-fundraising volunteers.
- Performance dashboard. A performance dashboard within VanillaSoft provides you real-time access into how your phonathon or tele-fundraising campaign is performing versus goals. Rank your best fundraiser, best donor, and best messaging to help improve campaign success.
Want to learn more? Take time to check out a few of our other posts geared toward the needs of nonprofit and fundraising professionals.
- Tele-fundraising Software Comes of Age
- Fundraising Challenges Facing Nonprofits
- Prepare Your Telefundraising Volunteers for Success
After all this prep work, I know you are ready to take that VanillaSoft test and pass with flying colors! Start your free trial today.
Check out our Phonathon & Tele-fundraising Case Study!
