Health Services Case Study

The Need

A retail weight management center needed a software solution to manage its call center and customer acquisition efforts.

Client Required Features:
  • Call Center Software
  • Outbound Calling Focus
  • Ease of Use for Remote and In-House Agents

The Solution

The VanillaSoft solution with its robust feature set helped the client increase reach, attract leads and sign on new customers.

Customer Quote

“Even if the software was not as useful and efficient as it is, the staff from sales to service would be hard to leave. They have been professional and friendly from day one. Opening a new business is full of new things to learn and obstacles to overcome; having the support and help from the staff at VanillaSoft has been invaluable.”