A U.S. university foundation needed to find a more affordable alternative to its current telefundraising software for phonathon campaigns.
Health Services Case Study
A retail weight management center needed a software solution that had call recording and scripting capabilities to manage its call center and customer acquisition efforts.
IT Managed Services
An IT managed services company operating as a virtual organization needed an appointment-setting software solution to effectively manage its remote virtual agents.
An integrated marketing solutions provider needed a cloud-based lead integration and distribution software to centralize processes that were managed in Access and Excel.
Lead Generation Case Study
An outsourced business development firm needed a cloud-based appointment-setting and prospecting software to increase the functionality and flexibility of its agents.
Telemarketing Services Company Case Study
A Canadian business development firm was using a home-grown solution and needed a cloud-based telemarketing software to manage lead generation and appointment setting.
Hospitality & Tourism Case Study
A U.S. consulting firm serving the hospitality industry needed an auto dialing software that could also track its call center’s appointment setting activities.
Merchant Services Case Study
A merchant services company was looking for a cloud-based CRM and lead management software solution that offered scripting and call recording capabilities.
Call Center & Appointment Setting
A call center and appointment-setting company in Seattle was experiencing technical glitches and poor customer service from their existing call center software provider.