Auto Dialer
If you’ve got fast-moving agents making high-value calls, you need an auto dialer that balances pace and customer experience.
Auto Dialing Options
Built into our sales engagement software, Vanillasoft’s powerful and flexible auto-dialer software ensures calls are connected fast, with high call quality and a variety of dialing options. Progressive, Preview and Parallel dialing are all expertly calibrated to be the perfect solution for your business.
Progressive Dialer
Balance a faster pace for agents with top-notch customer experience. When a rep completes an engagement, a new record appears on screen and the next contact is automatically dialed.
One of my clients…was averaging four dials per hour, and now the team is up to 20 dials an hour, which is where they should be.
Preview Dialer
For more detailed conversations — when agents need quality over speed — Vanillasoft’s simple click-to-call feature enables reps to review contact details before engaging a prospect.
Parallel Dialer
To conduct meaningful conversations with prospects, agents dial faster with up to five parallel phone lines — while maintaining compliance rules, eliminating context switching and dial tones, and preserving high levels of customer experience.
More Dialing Tools
When agents receive an inbound call, a screen "pop" shows the contact details, does a real-time lookup, and matches the existing contact record in Vanillasoft. With one click, agents are taken directly to that contact.
As a secure and scalable solution, your business gets a professional image without costly hardware and maintenance.
Agents can see team members’ availability, transfer calls, and message other agents. Management can listen in on live calls and use whisper and barge modes.
Metrics
Here's how our customers have high-quality conversations with their most valuable leads...faster.
The Salt Group
Cogent Analytics
One of a Kind Sales
Learn more from our experts
Watch here to learn about Vanillasoft auto dialing, and how we manage compliance and deliverability.
Every time your agents make a call, Vanillasoft checks the number they're using. Instead of checking DNC compliance on your numbers every few months, we're verifying constantly. The result? Clients are protected 24/7.
Vanillasoft's compliance engine is always working to eliminate DNC violations, even before agents send calls or texts. The system ensures that everyone's following the rules, so you don't have to stress.
Hear It From Our Users
Don’t just take it from us. Hear more about our dialing software straight from customers and users.
"Best calling system out there."
“The ultimate 'phone' prospecting tool for businesses.”
“Vanillasoft is a great dialing CRM!”
Consult an Expert
See how Vanillasoft enables your agents to have more productive conversations and close more deals. Get started with a personalized walk-through today.
Common Questions and Answers
What is your auto dialer feature?
Can an auto dialer integrate with existing phone systems?
Does Vanillasoft’s TCPA Compliant Dialer support features like voicemail drop and SMS Texting?
Can I customize dialing settings for different campaigns?
Related Resources
Learn more about Vanillasoft and its value to your sales engagement.
Predictive or Progressive Dialer: Which One Is Right For You
What’s the difference between a predictive dialer vs. an autodialer? Learn which one is the right option and how to make the most of it.
Predictive Dialer vs. Parallel Dialer: Key Differences, Pros, and Best Use Cases
Predictive dialer vs parallel dialer: compare speed, compliance risk, and best use cases to choose the right outbound dialing strategy.
Parallel Dialer vs Preview Dialer: A Practical Guide for Modern Sales Teams
Parallel dialer vs preview dialer explained: compare speed, compliance, and use cases to choose the right dialing strategy for your modern sales team.