
Sales Engagement for Your Agents
The only sales engagement software with built-in auto dialer and lead management.

All In One Sales Engagement
Our sales engagement software has built in lead management and auto dialling along with sales automation and workflows.
The lead management tool pulls in, filters, and serves the next best record to your agents. An integrated auto dialer launches calls directly from the platform. It automates busy work, so agents can focus on selling.
Performance improvement happens in real time, including analysis, coaching, and campaign adjustments.

Sales Automation
Vanillasoft’s sales engagement platform orchestrates and automates one to one communication at scale, focused around the lead. Fast moving agents can focus on conversations instead of time-wasting activities.
Automated multi-channel cadences of calls, SMS and emails
Calendar and appointment booking
Integrated scripting and disposition

Sales Workflows
Vanillasoft’s sales engagement platform orchestrates every outreach, touch-base, follow-up and conversation. Agents have reduced busy-work and always know who to contact next, and how.
High quality, consistent engagement
Automated cadences
Custom, dynamic follow-ups and scripting

Lead Management
Vanillasoft’s lead management takes a fundamentally different approach. Records are evaluated in real-time against organization priority. The next best lead is always served for engagement. Agents don’t waste time figuring out their next contact. All within our sales engagement software, built right in.
Queue-based routing
Powerful real-time ranking filters
Input from multiple sources
So what we were able to do was just kind of create a mix, but prioritize [prospects] that we were more likely to get on the phone.

Auto Dialer
Built into our sales engagement software, Vanillasoft’s auto dialer software launches calls directly from the caller screen. No swivel chair, all in one place.
Progressive, preview, and parallel dialers
Agents initiate more high-value calls faster
Balance caller pace with customer experience

Call and Message Delivery
Vanillasoft’s sales engagement platform goes past the orchestration and the call - it ensures that no matter the channel, the message gets through.
SmartCaller solutions
A2P 10DLC management
Multi-address email support

Reporting and Analytics
Vanillasoft’s dashboards give a clear view of agent and campaign reporting, so you can improve compliance and performance.
Call recording and transcription
Advanced and custom reporting
Agent and campaign dashboards
Get More from Vanillasoft
Our world-class support and ecosystem of partners helps you optimize for your business, on day one and for years to come.
Metrics
Here's how our customers have high-quality conversations with their most valuable leads...faster.
Customer average
Customer average
One of a Kind Sales
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Common Questions and Answers
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Related Resources
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