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Sales Engagement for Your Agents

The only sales engagement software with built-in auto dialer and lead management.

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Serve It Up

All In One Sales Engagement

Our sales engagement software has built in lead management and auto dialling along with sales automation and workflows.

The lead management tool pulls in, filters, and serves the next best record to your agents. An integrated auto dialer launches calls directly from the platform. It automates busy work, so agents can focus on selling.

Performance improvement happens in real time, including analysis, coaching, and campaign adjustments.

vanillasoft sales automation

Sales Automation

Vanillasoft’s sales engagement platform orchestrates and automates one to one communication at scale, focused around the lead. Fast moving agents can focus on conversations instead of time-wasting activities.

  • Automated multi-channel cadences of calls, SMS and emails

  • Calendar and appointment booking

  • Integrated scripting and disposition

vanillasoft sales workflow

Sales Workflows

Vanillasoft’s sales engagement platform orchestrates every outreach, touch-base, follow-up and conversation. Agents have reduced busy-work and always know who to contact next, and how.

  • High quality, consistent engagement

  • Automated cadences

  • Custom, dynamic follow-ups and scripting

vanillasoft platform lead management

Lead Management

Vanillasoft’s lead management takes a fundamentally different approach. Records are evaluated in real-time against organization priority. The next best lead is always served for engagement. Agents don’t waste time figuring out their next contact. All within our sales engagement software, built right in.

  • Queue-based routing

  • Powerful real-time ranking filters

  • Input from multiple sources

David Krieger

So what we were able to do was just kind of create a mix, but prioritize [prospects] that we were more likely to get on the phone.

vanillasoft platform compliant dialer

Auto Dialer

Built into our sales engagement software, Vanillasoft’s auto dialer software launches calls directly from the caller screen. No swivel chair, all in one place.

  • Progressive, preview, and parallel dialers

  • Agents initiate more high-value calls faster

  • Balance caller pace with customer experience

vanillasoft call and message delivery

Call and Message Delivery

Vanillasoft’s sales engagement platform goes past the orchestration and the call - it ensures that no matter the channel, the message gets through.

  • SmartCaller solutions

  • A2P 10DLC management

  • Multi-address email support

vanillasoft reporting and analytics

Reporting and Analytics

Vanillasoft’s dashboards give a clear view of agent and campaign reporting, so you can improve compliance and performance.

  • Call recording and transcription

  • Advanced and custom reporting

  • Agent and campaign dashboards

Useful Tools

Get More from Vanillasoft

Our world-class support and ecosystem of partners helps you optimize for your business, on day one and for years to come.

Metrics

Here's how our customers have high-quality conversations with their most valuable leads...faster.

35%
Increase in call connection

Customer average

3x
More actions per hour

Customer average

500%
Increase in activity

One of a Kind Sales

Consult an Expert

See how Vanillasoft enables your agents to have more productive conversations and close more deals. Get started with a personalized walk-through today.

Common Questions and Answers

Resource Center

Learn even more about Vanillasoft and our sales engagement tools.

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