We understand that every client lead is important for an outsourced sales team.
Our clients use Vanillasoft to manage efficient outreach programs that scale with their customers, while getting the best sales performance out of their BDRs and SDRs.
Strengthen client pipelines and campaign performance for faster, more efficient revenue growth and more successful programs:
Instantly route leads to the next available agent for immediate outreach.
Work leads effectively through calls, SMS, and email to increase connection and conversion rates.
Give every call, outcome, and follow-up real-time visibility for performance and client reporting.
Increase connect, open and click, and campaign performance rates. Agents spend more time on selling and less time burning leads or performing administrative tasks:
Get your campaign messages through with the highest connection and delivery rates for call, SMS, and emails.
Push the best record to your agents, who don’t have to analyze lists or decide who to call next.
Automatically capture, log, and push agent activity and contact outcomes to your CRM of record.
Keep operations running efficiently and effectively with decreased agent onboarding and training time, increased agent productivity, and reduced turnover:
Create an enforced “next best action,” unified scripts, and call dispositions to keep agents on track.
Monitor live calls, review recordings, and deliver feedback from one platform.
Bring new hires up to speed faster with standardized processes, a simple interface, and intuitive queue-based routing.
Achieve predictable and accurate results to manage operations and client campaign performance and expectations:
Record and timestamp every call, email, and SMS without manual logging.
Get visibility into agent lead assignment, call dispositions, and outcomes.
Re-engage leads and reassign resources thanks to early warnings on languishing prospects.
Here's how our customers have high-quality conversations with their most valuable leads...faster.
The Salt Group
Cogent Analytics
Cogent Analytics
Explore our library of blogs, webinars, and papers to see how Vanillasoft helps agents.
Find out what some of the most important do’s and don’ts are when it comes to successful appointment setting calls in 2023.
Learn how to avoid making these 7 most common B2B appointment-setting mistakes and get your calendar filled with meetings with prospects.
Service-based business owners waste countless hours playing phone tag with prospects, sending back-and-forth emails to find meeting times, and manually updating calendars. Meanwhile, potential clients abandon the booking process when scheduling becomes too complicated or time-consuming. An automated appointment-setting funnel eliminates this friction by seamlessly guiding prospects from initial interest to confirmed appointment without human …
Vanillasoft delivers a fully supported onboarding experience, with zero setup hassle and ongoing expert guidance. We’re your partner from initial configuration to long-term optimization, ensuring your platform drives performance from day one.
Personalized, white-glove onboarding aligned to your workflow.
Hands-free setup and integrations, no technical lift required.
Ongoing expert support to adapt and improve over time.
See how Vanillasoft enables your agents to have more productive conversations and close more deals. Get started with a personalized walk-through today.