All Your Call Center Tools in a Single, Simple Platform

VanillaSoft offers an automated, cloud-based solution for outbound call centers that are user-friendly, customizable, and scales to match your requirements. VanillaSoft offers a wide array of automation features for outbound operations, enhanced with inbound functions as well, including:

Outbound Solutions

Inbound Features

  • Inbound Call Screen Pops let sales reps instantly see who’s calling and display available contact details
  • ACD Queues seamlessly route incoming calls to the appropriate team, agent or department
  • HUD lets agents see who’s available and sends live hot transfers
  • SMS messaging enhances office communications by enabling text messaging while sales reps are on a call

Product features to simplify your job


Want to Make More Sales? Make More Calls.

You may have the best sales team money can buy, but if they are spending their time with organizational tasks instead of selling, you won’t get the results you want. Download the white paper, “Want to Make More Sales, Make More Calls,” to learn steps organizations can take to increase the number of sales calls they make, and to improve their inside sales results.

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