Hospitality, Travel & Tourism
In the hospitality industry, success is achieved by creating memorable experiences with a personal touch. Making each customer feel like the center of attention goes a long way towards repeat business. But courting a large number of people with a personalized approach is no easy task. VanillaSoft's sales engagement platform for travel companies platform will help you achieve it.
The hospitality, travel and tourism industries stay active year round – and the majority of business is done over the phone. Whether you’re making calls to generate appointments, promote an event or follow up on a visit – you need calling software you can count on. VanillaSoft’s platform and services help you create the great customer experiences that are crucial to winning business.
Establish workflows that incorporate calls and emails in a single, simple platform.
Automation gets rid of tedious tasks like writing emails, hand dialing, or leaving individual voice messages.
Queue-based routing ensures you follow up with the right leads at the right time.
Automatically leave a prerecorded, personalized message while moving on to the next call in the queue.
“VanillaSoft is very responsive to our needs. They help with all technical issues and even go out and attempt to support products that integrate with theirs instead of telling you to go to that products service center. They also make changes to the software based on their customers needs and requests. All in all a great customer oriented company.”
- Hospitality Testimonial
When a national hospitality consulting company needed innovative tools to track and manage their call center activities, VanillaSoft’s appointment setting, progressive and preview auto dialing, custom fields for data capture, and dashboard reporting made them right at home. Learn how in our case study.
Here’s what you’ll get in your trial account:
